Business Writing Skills

Duration

This programme is run over 1 day.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators.

Who Should Attend

This programme is recommended for candidates who wish to learn and/or improve their Business Writing skills.

Who Should Attend

Learners must be competent in Computer Literacy, Mathematical Literacy and Communications at NQF Level 3 or equivalent.

Unit Standards

Use Textual Features and Conventions Specific to Business Text for Effective Writing

Learning outcomes:

•  Texts specific to a particular function in a business environment are identified and an indication is given of industry specific and/or legislative requirements for each text.
•  Texts specific to a particular function in a business environment are produced in response to defined requirements.
• The implications of not following the industry specific or legislative requirements for a specific type of text are explained and an indication is given of the possible consequences of non-compliance
• Terminology and conventions specific to a particular function in a business environment are used appropriately

Identify and Collect Information Needed to Write a Text Specific to a Particular Function

Learning outcomes:

•  The intended or incidental audience for whom the text is to be written, are identified for a specific field or sub field in order to focus the information needs.
•  The purpose of the text is identified within a specific field or sub-field and according to the information.
• Questions are asked to help understand client needs and to focus information gathering
• Information required for the document is accessed from a variety of sources.
• Information accessed is checked for accuracy, bias, stereotypes, and other offensive details
• The focus of the proposed text is defined and decision is made about what information should be include d or omitted in order to ensure the focus
• A checklist is created to facilitate reflection and editing

Compose a Text using Plain Language for a Specific Function

Learning outcomes:

• A format and structure is selected for the text that is appropriate for the intended audience and function.
•  The main points to be included in the text are identified and the necessary supporting details are added.
• A first draft of the text is written that collates the necessary information in a rough framework.

Organise and Structure a Text Appropriately for a Business Function

Learning outcomes:

• • The first draft is checked to ensure that appropriate grammar has been used and where necessary the draft is rewritten in plain language using clear accessible language that avoids over-complex syntax.
  •  Different ways of presenting the same information are considered and used where these enhance the meaning of the text.
  • Technical or marketing terms and jargon are interpreted and rephrased in plain language or used appropriately in the correct context where the terminology is essential to the under standing of the text
  • All information is checked for accuracy, and factual correctness
  • The document is ordered to ensure that the sequence is logical and meaningful.

Present a Written Text for a Particular Function in a Business Environment

Learning outcomes:

• • A text type, format and layout are selected that is appropriate for the audience and purpose.
  •  Layout and formating techniques are used correctly to enhance the readability of the text.
  • Information in the document is evaluated in terms of its appropriateness for the intended audience and business function.
  • The final draft is proofread to check that it is completely correct.
  • The final copy is self assessed using a checklist based on the requirements of the writing task and the items on the checklist created, and collect information needed to write a text specific to a particular function.