BUSINESS ADMINISTRATION LEARNERSHIPS

Duration

This qualification is run over 12 months and includes, on average, 3 days of classroom (instructor-led) training each month.

Delivery Method

Training will take place using the tried-and-tested benefits of instructor-led learning.

For large groups (10 or more), training times can be arranged according to your date and time requirements, delivered on-site at your premises or through a host company. 

Alternatively, individual learners can join an open group by clicking on the Enquire/Register Now button. 

Who Should Attend

This qualification is for individuals who are or wish to be involved in an administration function (industry or non-commercial venture/organization). It is designed for candidates who have worked in administration for many years, but have no formal qualifications or those who have recently taken up a position in administration.

Prerequisites

To ensure that you align your learners to the appropriate qualifications, we have built in a thorough pre-assessment process. Entry requirements for this course include:

• Communication NQF3
• Mathematical Literacy NQF3
• Computer Literacy NQF3

Qualification Modules

LP 1: Work and Career Orientation (22 credits)
(110021, 10022, 10135, 15234)

LP 2: Business Communication (26 credits)
(8974, 8975, 8976, 12153, 110023)

LP 3: Second Language Communication (20 credits)
(8969, 8968, 8970, 8972)

LP 4: Maths Literacy (16 credits)
(12417, 7468, 9015)

LP 5: Administration (19 credits)
(110009, 110003, 13929, 9244)

LP 6: Finance for Office Administrators (21 credits)
(13941, 13945, 110026, 13943)

LP 7: Customer Care (22 credits)
(7791, 7790, 13928, 7836, 14552, 109999)

Learning Outcomes

• Have knowledge of the procedures for stock and fixed asset control
• Develop administrative systems together with other employees
• Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time
• Manage service providers (available on request)
• Plan and organise own work
• Establish and maintain sound working relationships
• Comply with the organisation’s ethics and code of conduct
• Maintain files and records as required
• Set personal goals and develop and manage him/herself in a business context
• Be aware of how fraud can be present in an office environment and assisting in its control
• Display cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation
• Identify and solve work-related problems together with others in the section
• Apply efficient time management processes, procedures and techniques
• Conduct basic research projects in relation to the administrative function

The Secret To Success

A Learnership is an extremely complex  and often challenging project that requires:

Learner engagement, retention and completion is dependent on a number of key factors: