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ACCREDITED SKILLS PROGRAMME

Time Management

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Overview Duration Who Should Attend Prerequisites Delivery Method Learning Outcomes
Overview
Overview

This programme enables employees to manage time and prioritise tasks in a work environment.

Duration
Duration

6 hours. Training times can be arranged according to your date and time requirements.

Who Should Attend
Who Should Attend

This programme is intended for Junior Managers of organisations who wish to learn and/or improve their Time Management skills.

Prerequisites
Prerequisites

Learners must be competent in Computer Literacy, Mathematical Literacy and Communications at NQF Level 3 or equivalent.

Delivery Method
Delivery Method

This programme can be delivered on-site at your premises or virtually.

Learning Outcomes
Learning Outcomes
Unit Standard: 242811 (5 credits)

Create a Task List

  • The purpose of a task list for self and one's team is explained using examples.
  • A task list is produced for the team, sequenced to meet organisational requirements.
  • Information and documentation required are recorded on the task list and flagged for further action.

Prioritise Personal and Team Tasks

  • Criteria for prioritising tasks are explained according to organisational, personal goals and values.
  • Information is recorded systematically in the diary according to generally accepted practice.
  • Resources and the acquisition thereof are identified according to the task list.

Use and Maintain A Diary

  • The purpose of keeping a diary is explained with examples.
  • Information is recorded systematically in the diary.
  • Actions are taken according to diary entries.
  • Implement and maintain personal and team task list.
  • Assign tasks to the team members according to the task list.
  • Stakeholders are informed of the tasks that affect them.
  • The task list is followed and amended where necessary.
  • New tasks are added to the task list where necessary and all outstanding work is reprioritised.
  • The work of team members is monitored to ensure tasks are achieved according to organisational requirements.
  • Completed tasks are reported to the appropriate authority and checked off the task list.
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Accredited Skills Programmes

Business Adminstration

Business and Office Administration

Business Etiquette and Ethics

Business Writing Skills

Frontline Reception Etiquette

Planning and Coordinating Business Meetings

Report Writing Skills

Bridging the Gap

Computer Literacy

Work Readiness

Contact Centre

Call Management

Customer and Sales Techniques

Customer Interaction

Debt Recovery

Implement Contact Centre Activities

Inbound Contact Centre Skills

Outbound Contact Centre Skills

Performance and Coaching

Problem Solving Skills

Service Excellence

Service Levels and Statistical Data

Team Performance and Safety Awareness around the Workplace

Time and Stress Management

Entrepreneurship

Create a Business Plan

Deal with HIV/AIDS

Finance And Set Up A New Venture

Improve New Venture Performance

Identify and Demonstrate Entrepreneurial Ideas and Opportunities

Manage Customer Service

Manage Contracts And Production

Manage Administration And Negotiate An Agreement

Manage Finances

Manage People

Manage Marketing and Sales

Manage Staff

New Venture Financial and Industry Aspects

Produce a Business Plan

Research and Viability of a New Venture ideas

Understanding Marketing

Information Technology

Client Server Networking

Computer Programming Principles and Fundamentals

Computer Systems and the Use of Computer Technology in Business

Computer Technology Principles

Computer Technology Principles and Support

Configure, Operate and Administer Server Computer and Peripherals

Database Access

Data Communication and Networking Support

Design a LAN for Developmental Office and Enterprise Development

Introduction to Computers

Microsoft Access

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Network, Concepts, Architecture and Standards

Using the Internet

Work Effectively as a Team Member within a Developmental Project Environment

Management

Change Management

Diversity and Conflict Management

Ethics and Knowledge Management

Human Resources Management

Leadership and Motivational Skills

Organisational Standards and Performance Monitoring

People Management

Performance Management

Presentation Skills

Relationship Management

Results-based Management

The Code Of Conduct And Customer Service Standards

Time Management

Leadership

Project Management

Assist with Project Implementation

Assist with Project Planning

Participate in Project Budgeting and Risk Management

Project Management Introduction

Supervise a Project Team

Sales & Marketing

Close a Deal with a Customer

Customer Management

Customer Sales Management

Develop Customer Needs and Relationships

Identify Product Features, Advantages and Benefits to the Customer

Marketing Customer Interaction

Marketing Ethics and Code of Conduct

Marketing Information

Marketing Strategies

Marketing Resources

About Us

iLearn is a national learning solutions company that works together with forward-thinking companies to grow their people and their business. We specialise in digital and accredited learning programmes that create continuous and purposeful learning environments within organisations.

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