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CONTACT CENTRE LEARNERSHIPS

CONTACT CENTRE TRAINING

Empower your contact centre employees to stay engaged and deliver exceptional service.

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Contact Centre Learnerships

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Hosted Learnerships

The secret to success

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Enterprise Supplier Development Solution

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Learnership Benefits

LEARNERSHIP QUALIFICATIONS

Our Contact Centre Learnerships are structured, work-based learning programmes that are directly related to a career in a Contact Centre and usually take place over one year, leading to a nationally recognised qualification.

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Contact Centre Operations NQF 4

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Contact Centre & Business Process Outsourcing Support NQF 3

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Contact Centre Operations NQF 2

HOSTED LEARNERSHIPS

A hosted Learnership is a partnership between two companies, whereby one company (the sponsor) funds the Learnership programme, and the other company (the host) provides the workplace facility and dedicated mentors to assist and guide learners.

LEARNERSHIP BENEFITS

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THE SECRET TO SUCCESS

A  Learnership  is an  extremely complex  and  often challenging project that requires:

1 hard work iLearn_2

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2 alignment between all parties_2

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3 a guide_2

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Call Now for Support

Learner engagement, retention and completion is dependent on a number of key factors:

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Are you a Learner wanting to join a Learnership?

Are you a Company needing more info?