LEADERSHIP SHORT COURSES

Course Overview

This course will increase your knowledge and ability to:

• Define what change looks like and feels like, identify the different reactions of change, and evaluate how the change will affect people in your organization.
• Recognize change resistance and explore various sources of resistance, and the eight mistakes organizations make during change.
• Be able to explore evaluate and compare the various roles of team leaders, develop commitment strategies to change the design the elements of a change communication plan.
• Align systems and structures to the change and identify the characteristics of bounce-back people and organizations.

Duration

6 Hours. Training times can be arranged in more manageable session of 3 hours over 2 days.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators. Alternatively, you can join a virtual public course by clicking on the Register Now button.

Who Should Attend

This course is recommended for human resources, business leaders, senior executives, managers, supervisors, and front-line workers.

Prerequisites

This course is designed for the student who has little or no experience.

Course Content

1. Effects of Change

• Objectives
• Effects of change
• Pre-programme assessment
• Introduction
• What change looks like
• How change is interpreted
• Why change equals loss
• Learned helplessness versus learned optimism

2. Change Responses

• Objectives
• The spectrum of change responses
• The grieving cycle
• How change responses manifest at work
• Change resistance
• Working with change resistance

3. Leading the Change

• Objectives
• Introduction to leading change
• Eight reasons change efforts fail
• Creating a sense of urgency
• Leading versus managing change
• Inspiring a shared vision
• Exploiting early successes
• Roles of change leaders

4. Anchoring Change 

• Objectives
• Implicit contracts
• Case study
• Getting buy-in
• Change buy-in
• Anchoring to the past

5. Communicating and Reinforcing the Change

• Objectives
• Two views of organisational change
• Rate of change
• Effective change communication
• The six phases of change communication
• Steps for communicating major change
• Cultural shift that is time critical

6. Organisational Alignment

• Objectives
• Systems and structures
• Balancing security and significance

7. Change Resiliency

• Introduction to bounce back
• Defining bounce back
• Keys to resilience
• Endings
• Adaptive and transformational change
• Six components of bounce-back people
• Dealing with a customer or client
• Case studies

The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.