MANAGEMENT SHORT COURSES

Course Overview

This course will increase your knowledge and ability to:

• Develop responsible, good decision making in your employees.
• Encourage a positive climate and decrease power struggles and ego fights.
• Implement flexible model for helping employees handle their own problems and use “accountable moments” as learning opportunities.
• Promotes employees fairness, and offers flexible, supportive and appropriate counseling to employees.

Duration

6 Hours. Training times can be arranged in more manageable sessions of 3 hours over 2 days.

Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators. Alternatively, you can join a virtual public course by clicking on the Register Now button.

Who Should Attend

This course is recommended for human resources, business leaders, senior executives, managers, supervisors, and front-line workers

Prerequisites

This course is designed for the student who has little or no experience.

Course Content

1. Assessing Your Decision Making Style

• Objectives
• Assessing your decision making style
• Decision making process and potential traps
• Choosing how to make decisions
• Interpreting results
• Making business decisions

2. New Work Environment

• Objectives
• Introduction
• What’s the difference
• Is work the new family
• The nature of the job

3. Supervisory Styles

• Objectives
• What’s your supervisory Style
• Foundation Skills
• Showing Empathy

4. The Model for Keeping Responsibility Where it Belongs

• Objectives
• Model Overview
• Manager empowers employee
• Avoid artificial empowerment
• Employee owns the task/problem
• Manager supports but doesn’t solve
• Employee learns from the task/problem

5. Applying the Model to Behaviour and Performance Problems

• Objectives
• Case study

6. Counselling and Mentoring

• Objectives
• Counseling for performance improvement
• Set limits on confidential conversations
• Create a fair flexible and supportive work environment Mentoring
• Your job as a mentor
• Roles of change leaders

The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.