• Skip to main content
logo_ilearn
  • ABOUT US
  • ACCREDITED LEARNING
    • LEARNERSHIPS
      • Business Administration
      • Contact Centre
      • Information Technology
      • Management
      • Manufacturing
      • Marketing
      • New Venture Creation
      • Project Management
      • Supply Chain
      • Wholesale & Retail
    • Hosted Learnerships
    • Enterprise Supplier Development
    • Recognition of Prior Learning
    • SKILLS PROGRAMMES
    • Instructor-led Skills Programmes
      • Business Administration
      • Bridging the Gap
      • Contact Centre
      • Entrepreneurship
      • Information Technology
      • Management
      • Project Management
      • Sales
    • Online Skills Programmes
      • Microsoft Excel – Beginners
      • Microsoft Excel – Intermediate
      • Microsoft Excel – Advanced
  • DIGITAL LEARNING
    • Learning Experience Platform
    • Learning Management System
    • Digital Learning Content
    • Custom Course Development
    • Performance and Culture
  • SHORT COURSES
    • INSTRUCTOR-LED SHORT COURSES
    • Business Skills
      • Business Etiquette
      • Conflict Management
      • Developing Positive Assertiveness
      • Dynamic Decision Making
      • Emotional Intelligence
      • Interpersonal Skills
      • Telephone Courtesy and Customer Service
      • Time Management
    • Communications
      • Business Communication
      • Business Writing Skills
      • English Grammar for Business
      • Presentation Skills
    • Leadership
      • Leadership
      • Leading Through Change
    • Management
      • Business Management
      • Finance for Non-financial Managers
      • Managing your Teams in a Remote or Virtual Environment
      • Motivating Employees
      • Performance Management
      • Secrets to Management Success
    • Microsoft Office
      • Microsoft Access
      • Microsoft Excel
      • Microsoft Outlook
      • Microsoft PowerPoint
      • Microsoft Project
      • Microsoft Publisher
      • Microsoft Visio
      • Microsoft Word
    • Project Management
      • Project Management
      • Project Management Fundamentals
    • Sales and Marketing
      • Customer Service
      • Negotiation skills
      • Sales
    • ONLINE SHORT COURSES
    • IT Technical
    • Money Management
      • WealthyMe
      • WealthyCouples
  • SKILLS AUDIT
  • NEWS
  • CONTACT US

MICROSOFT OFFICE SHORT COURSES

Outlook 2016 - Beginner

0 Blank
Introduction Duration Delivery Method Who Should Attend Prerequisites Course Content The Secret To Success
Introduction

Duration
Duration

6 Hours. Training times can be arranged in more manageable sessions of 3 hours over 2 days.

Delivery Method
Delivery Method

Training times can be arranged according to your date and times requirements, delivered virtually or on-site at your premises by one of our professional facilitators. Alternatively, you can join a virtual public course by clicking on the Register Now button.

Who Should Attend
Who Should Attend

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organizing your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.

Prerequisites
Prerequisites

To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders is recommended. You can obtain this level of skill and knowledge by taking either one of the following Logical Operations courses, or any similar course in general Microsoft Windows skills:

  • Using Microsoft® Windows® 10
  • Microsoft® Windows® 10: Transition from Windows® 7
Course Content
Course Content

1. Getting Started with Outlook 2016

  • Navigate the Outlook interface
  • Work with messages
  • Access Outlook Help

2. Formatting Messages

  • Add message recipients
  • Check spelling and grammar
  • Format message content

3. Working with Attachments and Illustrations

  • Attach files and items
  • Add illustrations to messages
  • Manage automatic message content

4. Customising Message Options

  • Customise reading options
  • Track messages
  • Recall and resend messages

5. Organising Messages

  • Mark messages
  • Organise messages using folders

6. Managing Your Contacts

  • Create and edit contacts
  • View and print contacts

7. Working with the Calendar

  • View the calendar
  • Create appointments
  • Schedule meetings
  • Print the calendar

8. Working with Tasks and Notes

  • Create tasks
  • Create notes

Appendix A: Microsoft Office Outlook 2016 Exam 77-731

Appendix B: Microsoft Office Outlook 2016 Common Keyboard Shortcuts

The Secret To Success
The Secret to Success

Short courses are an easy and effective way to upskill your people. This enables them to apply their new knowledge in your workplace immediately.

Knowing the learning and development needs
Choosing the right content and level
Matching a trainer to your company culture
Obtaining feedback at relevant intervals
ENQUIRE NOW
Short Courses

Business Skills

Developing Positive Assertiveness

CBP - Business Etiquette

CBP - Conflict Management

CBP - Dynamic Decision Making

Emotional Intelligence

Interpersonal Skills

Time Management

Telephone Courtesy and Customer Services

Communications

Business Communication

Business Writing Skills

Effective Presentation Skills

English Grammar for Business

Presentation Skills

Leadership

CBP - Leadership

CBP - Leading Through Change

Management

CBP – Business Management

CBP – Motivating Employees To Be Their Best

CBP – Secrets to Management Success

Performance Management

Finance for Non-financial Managers

Managing your Teams in a Remote or Virtual Environment

Microsoft Office

Word 2016 - Beginner

Word 2016 - Intermediate

Word 2016 - Advanced

Excel 2016 - Beginner

Excel 2016 - Intermediate

Excel 2016 - Advanced

PowerPoint 2016 - Beginner

PowerPoint 2016 - Intermediate to Advanced

Outlook 2016 - Beginner

Outlook 2016 - Intermediate

Access 2016 - Beginner

Access 2016 - Intermediate

Access 2016 - Advanced

Publisher 2016

Visio 2016 - Beginner

Visio 2016 - Intermediate

Project 2016 - Beginner

Project 2016 - Intermediate

Money Management

WealthyMe

WealthyCouples

 

Project Management

CBP - Project Management

Project Management Fundamentals

Project 2016 - Beginner

Project 2016 - Intermediate

Sales and Marketing

Customer Service

Negotiation skills

Sales

SHORT COURSE BENEFITS

Short Course benefits

RELATED COURSES

Sorry, we couldn't find any posts. Please try a different search.

About Us

iLearn is a national learning solutions company that works together with forward-thinking companies to grow their people and their business. We specialise in digital and accredited learning programmes that create continuous and purposeful learning environments within organisations.

Careers

Recent Post

Mentoring vs Managing – The Roles And Importance Of Mentors In The Workplace

How to close skills gaps strategically | FREE Skills Audit template

Webinar | Combat the Negative Organisational Effects of Your Employees Financial Hangover with SA’s Top Money Coach

Find Us

Tel:  0861 ILEARN

Johannesburg

Cape Town

Durban

Port Elizabeth

Follow Us

Sign up for our News
Privacy Policy

© 2020 iLearn | All Rights Reserved | Privacy Policy

We’ve updated our Privacy Policy to better reflect how we collect, use and share your information.

Sign up for our latest news

  • This field is for validation purposes and should be left unchanged.